SoliMarket Register User Guide
SoliMarket Register is a mobile application used by farmers authorized to sell fresh and unprepared fruits, vegetables and herbs at Farmers’ Markets in the US States of Alabama, New Mexico, Louisiana, Kentucky, Delaware, Connecticut, South Carolina, and additional Regions such as Cherokee and Five Sandoval. The following instructions will guide farmers through setting up a SoliMarket Register account and installing the mobile application on Android or iOS devices.
General Guidelines:
Ensure you are always running the latest version of SoliMarket Register. The latest version as of 05/22/2023 is 1.6.3
Updating to the latest OS for iOS or Android devices is always recommended. Check in your phone’s system settings for your current version and install any available updates.
Restarting your device is recommended at least once per week, especially during the farmers market season. (Many minor issues can be solved with this simple act!)
Connectivity is required for transaction processing.
Installation & Setup
Installing the SoliMarket Register mobile application:
For users with Android devices, open the Google Play Store, search for SoliMarket Register, and download the application.
For users with iOS (Apple) devices, open the App Store, search for SoliMarket Register, and download the application.
Setting up a new SoliMarket Register account:
A staff member from the state administration, or SoliSYSTEMS will create a farm account for you through a web portal. To start this process, the staff member will need the farmer’s full name, email address, phone number, and farm name and the farm code (issued by the state).
Once the farm account is created, the farmer will receive an email from noreply@soliportal.com. (Note: If you do not see this email within a few minutes after account creation, check your email’s spam and junk folders.)
Open the SoliMarket Register application on your mobile device and log in using your email and the temporary password as seen on the email.
Upon logging in for the first time, you will need to create a new password. The new password must be at least 8 characters long and include at least one capital letter, lowercase letter, number, and symbol (example: Password23!)
Once the new password is created, select the market you will be operating from. (Note: This can be changed later if you sell at multiple markets.)
Your SoliMarket Register application is now ready to take transactions!
Processing Transactions with SoliMarket Register
Below are instructions for conducting transactions between the SoliMarket Register and SoliMarket Shopper mobile applications. For instructions on Shopper Card transactions, click here.
Transaction Instructions: App to App
The following section includes step-by-step instructions on conducting a transaction between the SoliMarket Register and mobile applications.
1. On both applications, tap on the Checkout icon at the bottom of the screens.
2. The Shopper app will generate a QR code for the Register app to scan. Use your phone’s camera to scan the QR code and initiate a transaction.
Note: The first time you perform a transaction, the app will ask you for permission to use the camera. You must allow the app to use your camera for you to initiate a transaction. If you accidentally deny access, you can enter your phone’s Privacy Settings and grant permission there.
3. Once the QR code is scanned, the account benefit balance will appear on the screen.
4. If you wish to continue with the transaction, tap on PROCEED.
Note: To cancel the transaction at this point, click on BACK.
5. The details of the transaction can now be entered onto the Register app. To build the basket from this screen:
a. Select the category for the item by tapping on the appropriate icon.
Note: There are 3 possible categories depending on the Programs you are eligible to sell for: Fruits & Vegetables, Herbs, and Honey.
b. Enter the item’s price by typing it into the text box and tapping the +ADD button OR the “Done” button on the keypad.
**NOTES**
The decimal point is now being auto-populated when entering the transaction amount. This will safeguard users from accidentally charging too much for a transaction when entering an amount. Always review the total amount being charged to ensure that the Shopper is being charged correctly before proceeding.
While the keypad is shown on the screen, tapping the “+ADD” button will collapse the keypad first; once the keypad is collapsed, you must click “+ADD” again to add the item to the basket. If you tap “Done” above the keypad instead, the item will be added to the basket automatically and the keypad will collapse.
6. If you’d like to remove an item from the basket after adding it, you can tap the v icon next to the basket total and then tap the X next to the item you’d like to remove. A trashcan icon will then appear to confirm that you’d like to remove the item from the basket.
7. Once all the items for the transaction have been successfully added, tap the CONTINUE button.
8. At this point, the Utilization Receipt will be shown on the Shopper app for the Shopper to review and confirm.
Note: If there is any interruption during this point of the transaction (for example, if the Shopper receives a phone call or exits the confirmation screen), they can scan the QR code shown on your device to retrieve the basket – this way, you won’t need to create the basket a second time.
9. Once the Shopper confirms the transaction from the Shopper app, the transaction will be complete and a confirmation screen will be shown on both mobile applications.
Note: The final confirmation screen may take up to 5-10 seconds to appear depending on network traffic and the mobile device’s connectivity strength.
Transaction Instructions: App to Card
The following section includes step-by-step instructions on conducting a transaction between the SoliMarket Register mobile application and SoliMarket Shopper cards.
On the Register app, tap the Checkout icon at the bottom of the screen, then tap the button that says Tap here to scan QR code.
Using the Register app, scan the QR code on the customer’s card.
3. Once the QR code is scanned, the account benefit balance will appear on the screen.
Note: If the Participant does not have any benefits remaining on their Card, a message will appear that says “Insufficient balance to proceed.”
4. If you wish to continue with the transaction, tap on PROCEED. (Note: To cancel the transaction at this point, click on BACK.)
5. The details of the transaction can now be entered onto the Register app. To build the basket from this screen:
a. Select the category for the item by tapping on the appropriate icon.
Note: There are 3 possible categories depending on the Programs you are eligible to sell for: Fruits & Vegetables, Herbs, and Honey.
b. Enter the item’s price by typing it into the text box and tapping the +ADD button OR the “Done” button on the keypad.
**NOTES**
The decimal point is now being auto-populated when entering the transaction amount. This will safeguard users from accidentally charging too much for a transaction when entering an amount. Always review the total amount being charged to ensure that the Shopper is being charged correctly before proceeding.
While the keypad is shown on the screen, tapping the “+ADD” button will collapse the keypad first; once the keypad is collapsed, you must click “+ADD” again to add the item to the basket. If you tap “Done” above the keypad instead, the item will be added to the basket automatically and the keypad will collapse.
6. If you’d like to remove an item from the basket after adding it, you can tap the v icon next to the basket total and then tap the X next to the item you’d like to remove. A trashcan icon will then appear to confirm that you’d like to remove the item from the basket.
7. Once all the items for the transaction have been successfully added, tap the CONTINUE button.
8. For card-to-app transactions, the utilization receipt and PIN Entry screens have been combined into one. Once finished building the basket, show the Utilization Receipt screen to the shopper for them to review the transaction details and enter their PIN.
9. Once the PIN has been entered correctly, the transaction will complete. If the Participant enters their PIN incorrectly, they will be prompted with a message to try again.
Note: The final confirmation screen may take up to 5-10 seconds to appear depending on network traffic and the mobile device’s connectivity strength.